Response from ChatGPT
If your Apple phone is unable to charge when plugged in but can be powered on with the charging cable, there could be a few reasons:
- Faulty charging cable or adapter: It could be an issue with the charging cable or adapter, and it’s recommended to try using a new cable or adapter.
- Charging port issue: Dust or debris in the charging port could affect the charging effectiveness. You can try cleaning the charging port with a cotton swab or consider replacing the charging port.
- Battery issue: If your phone’s battery is old or damaged, it could also cause the phone to not charge properly, and a replacement battery may be needed.
- Software issue: Sometimes it could be a software issue causing charging abnormalities. You can try restarting the phone or resetting to factory settings to see if it helps.
If you are unable to solve this problem on your own, it’s recommended to visit an Apple authorized repair store or contact Apple customer support for assistance.